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Open roles: systems administration and first-level support. Systems administration and first-level support, freelance. Apply with a CV and references.
Systems administrator Remote. Location outside the EU, the EEA and the UK.
Work Run Windows servers, Microsoft 365 and user accounts. Take incidents from first level, narrow them down and fix them. Maintain permissions, groups and access. Run updates, backups and restores in agreed windows. Document changes and fixes so operations can find them again. Must Several years in systems administration or technical operations. Windows Server, Active Directory and Microsoft 365 in daily work, not from a course alone. Structured fault-finding from tickets, logs and existing documentation. Fluent written and spoken English. References from comparable work. Should Ticketing or incident systems. Backups and restores actually performed, not only set up. Network basics: DNS, DHCP, VPN, file shares. Terms Freelance engagement. Remote. On site when a device or a line requires it. Start by agreement. Apply by email Help desk, 1st level support Remote. Location outside the EU, the EEA and the UK.
Work Take incidents and service requests, log them and qualify them. Prioritise tickets by impact and urgency. First analysis from existing documentation and known fixes. Close standard cases at first level. Pass everything else to second level with a complete record. Keep users informed in English. Must Practice in IT support, a service desk or first level. A career change only with evidence of that work. Ticketing or incident systems in daily use. Windows desktop and Microsoft 365: account, mailbox, access, printer, VPN. Calm and precise when operations are down. Fluent written and spoken English. References from comparable work. Should Remote support and a documented handover to second level. A working grasp of ITIL as far as incidents and escalation go. Terms Freelance engagement. Remote. On site when a device or a line requires it. Start by agreement. Apply by email Please attach a CV and references from comparable work. We settle the terms after that. Microsoft, Microsoft 365, Windows and Active Directory are trademarks of their owners. We name them only as the practice the role requires.
We work for businesses and other organisations only. Our services are not offered to consumers.
Microsoft, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Exchange, Copilot, Power Automate, Logic Apps, Windows, Active Directory and Adobe are trademarks of their owners. We use the names only to identify the products we work with. We are not those companies, not their partner and not their reseller. We do not use their logos.
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